Return Policy

Any product* purchased is eligible for return and replacement only if the following conditions are fulfilled:

  1. Products are returnable and replaceable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description.
  2. User must record and provide the unpacking video of the product received for inspection and further processing.
  3. Return will be processed only if:
    • it is determined that the product was not damaged while in your possession;
    • the product is not different from what was shipped to you;
    • the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
  4. Products may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.

Note*:

  1. Products marked as “non-returnable” on the product detail page cannot be returned.
  2. Product return replacement request must be raised within 5 days from date of delivery.

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